Privacy Policy

Audio Vie France ("we", "our", or "us") is committed to respecting your privacy and handling personal information responsibly. This Privacy Policy explains what personal information we may collect, why we use it, and the rights and choices available to you.

1. Who We Are

Audio Vie France is a French non-profit association (association loi 1901) and Christian ministry dedicated to making biblical and Christian audio resources accessible to people around the world.

Registered office: 16 chemin de la Croix Verte, 13090 Aix-en-Provence, France

Website: https://www.audio-vie.org

Contact: france@audiovie.org

2. Information We Collect

Depending on how you interact with this website, we may collect information that you voluntarily provide to us.

Newsletter

If you subscribe to our newsletter, we may collect: email address; name, where provided; preferred language, where provided; date of subscription. This information is used to send ministry news, updates, and other communications that you have requested. You can unsubscribe at any time by replying to any newsletter email with "unsubscribe", or by contacting us at france@audiovie.org.

Product Enquiries

When you contact us regarding products or resources, we may collect: name; email address; organisation, where provided; country; telephone number, where provided; product or resource of interest; quantity requested; your message. We use this information to respond to your enquiry and provide the information you have requested.

Donations

If you choose to make a donation, payment information is processed through the payment service used for the transaction. Audio Vie France does not intentionally collect or store complete payment card details.

3. How We Use Your Information

We may use personal information to: respond to enquiries; communicate about requested products or resources; send newsletters to subscribers; process and issue tax receipts for donations; improve our ministry communications and website; comply with applicable legal obligations. The legal basis for these uses is generally your consent (newsletter), our legitimate interest in responding to your enquiries, or compliance with a legal obligation (donation records and tax receipts).

We do not sell personal information. We do not rent mailing lists. We do not use personal information for unrelated marketing purposes.

4. External Links and Embedded Content

This website may contain links to external websites, ministries, organisations, publishers, manufacturers, software providers, social media platforms, and other third-party resources. The privacy practices of those external services are governed by their own policies. We encourage you to review the relevant privacy policies before providing personal information to third parties. Some pages may also contain embedded content or functionality provided by third parties, which may process information under their own privacy policies.

5. Cookies

At present, this website does not intentionally use cookies for advertising purposes. Certain technical functions, embedded content, or third-party services may use cookies or similar technologies where necessary for their operation. Where non-essential cookies are used, your consent is requested through a cookie banner offering an equally simple way to accept or refuse before such cookies are set.

6. Data Storage, Retention and Security

We keep personal information only as long as needed for the purpose it was collected: newsletter data is kept until you unsubscribe, or for three years from your last interaction with our communications if you do not unsubscribe; product enquiry data is kept for up to three years from your last contact with us; donation records and related tax receipt documentation are kept for six years, in line with French tax and accounting requirements. We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.

7. Your Rights

Depending on your location and the applicable law, including the EU General Data Protection Regulation (GDPR), you may have the right to: access your personal information; request correction of inaccurate information; request deletion of your information; withdraw consent where processing is based on consent; object to certain processing; request a copy of your personal data where applicable; lodge a complaint with the competent data protection supervisory authority — in France, the Commission Nationale de l'Informatique et des Libertés (CNIL), www.cnil.fr.

To exercise these rights, please contact: france@audiovie.org

8. International Transfers

Some of the service providers we use to operate this website may be based outside the European Union, including in the United States. Where this is the case, such transfers are carried out under an approved safeguard, such as the European Commission's Standard Contractual Clauses or, for certified providers, the EU-U.S. Data Privacy Framework. You may request further details of the applicable safeguard by contacting us at france@audiovie.org.

9. Intellectual Property and Third-Party References

This website may mention or link to external ministries, organisations, publishers, manufacturers, software, products, services, or other resources. Unless expressly stated otherwise, such references are provided for informational purposes and do not imply ownership, sponsorship, endorsement, formal partnership, or any other organisational relationship. Audio Vie France may recommend or reference resources produced by other organisations without having any formal partnership, memorandum of understanding, sponsorship arrangement, or ownership relationship with those organisations. All trademarks, logos, product names, and brand names displayed on this website remain the property of their respective owners.

10. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will be published on this page together with its revision date.

11. Contact

Questions regarding this Privacy Policy may be sent to:

Audio Vie France

france@audiovie.org